Radio Shack
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Radio Shack Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Radio Shack has 1.9 star rating based on 66 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Availability, Proximity to home, Nice looking store.
Cons: Customer service, Customer service response, Bad return policy.Recent recommendations regarding this business are as follows: "Beware of a 6 foot plus gentleman with a long beard and a handlebar mustache, as he does not know how to conduct himself in a proper human way to help when needed", "Stay away from RadioShack", "Buyer beware", "The Radio Shack policy basically is; place an order and RS will ship the order whenever they feel like it because RS will not cancel your order or provide you with a full refund and RS do not care if to return it back it RS because that cost is on you.", "I will NEVER order from Radio Shack EVER again".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Radio Shack has 1.9 star rating based on 66 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Availability, Proximity to home, Nice looking store.
Cons: Customer service, Customer service response, Bad return policy.Recent recommendations regarding this business are as follows: "Beware of a 6 foot plus gentleman with a long beard and a handlebar mustache, as he does not know how to conduct himself in a proper human way to help when needed", "Stay away from RadioShack", "Buyer beware", "The Radio Shack policy basically is; place an order and RS will ship the order whenever they feel like it because RS will not cancel your order or provide you with a full refund and RS do not care if to return it back it RS because that cost is on you.", "I will NEVER order from Radio Shack EVER again".
Most users want Radio Shack to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Radio Shack Reviews
"Needed a catalog so I can order project boxs"
No one answered the phone then I called back and it went directly to busy signal as I used to worked out radioshack when there was stores so i was looking for...
"Canceling membership"
I have asked several times to cancel my membership with no response. They keep charging my card every month. User's recommendation: Stay away from RadioShack
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Needed a catalog so I can order project boxs
Preferred solution: Project boxes
Big Pine Key, Florida
Complaint
Had to stop at your store to pick up at HDMI cord for one of my clients. I own Islandgirl detailing professionals.
I went to visit your RadioShack store in BIg Pine Key Florida. There is a gentleman in there with a long beard that has a handlebar mustache, Im sure hes the only only employee that looks like this, so he will be easy to identify since I do not know his name. Apparently, there was a power outage. I went in.
He asked me what I needed help with, and gave me the cord. I got to the register. He said I could only pay with cash. All of a sudden your power was restored, so he punched it into the register.
I stood there patiently, waiting for my receipt as most customers do. He proceeded to shoot me this crazy look on his face, his arms out like shrugging his shoulders what did I need? I said Im waiting for my receipt he said are you serious. I looked at him crazy and didnt say anything because I could not believe my eyes and ears I said yes I need a receipt he said, for what I said listen Paul I dont know what your problem is but I own my own company and need this for my client to give reimbursed.
He said well I dont know what you want me to do. I am completely confused as the power is on at what he is telling me. The other employee that was standing there as well said maam you will have to wait at least 15 minutes For this system to reboot. The first gentleman that was not nice to deal with said, I cant believe youre waiting for a receipt.
Again, I stress him and said, why are you giving me an attitude rolling your eyes with your arms up in the air? He proceeded to ask me he didnt know what my problem was. I need a receipt for a 6 foot HDMI cord by RCA so I could be reimbursed from my client.
I will never shop at your store again and I certainly hope this guy is terminated. I own my own business and never in my life have I had someone act so rude and ignorant when all it takes is to be a little informative to explain a situation.
By the way, he is the one that told me if I didnt like it, I could call corporate so I took his advice
Preferred solution: Apology
User's recommendation: Beware of a 6 foot plus gentleman with a long beard and a handlebar mustache, as he does not know how to conduct himself in a proper human way to help when needed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Radio covers has deteriorated. Cover to ears covers comings apart
Preferred solution: Replace the radio
Canceling membership
Preferred solution: Full refund
User's recommendation: Stay away from RadioShack
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Head phones
Preferred solution: Full refund
No review - just an inquiry
Preferred solution: honor the remaining $13.77 balance on my Radio Shack gift card or advise retailers who will accept it
Camden, New Jersey
Old gift card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trouble Customer Service
Preferred solution: Full refund
User's recommendation: The Radio Shack policy basically is; place an order and RS will ship the order whenever they feel like it because RS will not cancel your order or provide you with a full refund and RS do not care if to return it back it RS because that cost is on you.
Rancho Cordova, California
Overpriced, and no refund policy, only store credits
User's recommendation: Buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: No stock, but no refund
Company fixed the issue and I have been provided with full refund. April 29 contacted my bank who then reversed the charge. May 3rd received apology and refund from Radio Shack..
April 29th after 3rd call with them offering store credit, I contacted my bank and they reversed the charge while they would contact Radio Shack for response. May 3rd received a phone call and email from Radio Shack saying that they will finally issue my refund.
- Horrible customer service
Preferred solution: Full refund
User's recommendation: I will NEVER order from Radio Shack EVER again
Phoenix, Arizona
Question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
401k contribution
Preferred solution: Statement showing what I contributed to my 401k plan.
Hyattsville, Maryland
A pissed customer
User's recommendation: Do not purchase cd players or radios from Radio Shack because of high return fees and bad customer service.
Louisville, Kentucky
Missing package
User's recommendation: Don’t order from them
Saint Petersburg, Florida
Poor communication unreasonable delivery times
User's recommendation: Avoid Radio Shack online store
Grand Island, Nebraska
Waste of Time
User's recommendation: Don't bother.
Brands Related to Radio Shack
Petco
“Here is the complete ordeal that my little dog & myself have experienced TWICE with the Petco grooming....“
Office Depot
“Placed online order with 3-5 business day delivery. After 6 days, contacted customer service, informed...“
Shake Shack
“I received half of my order. This is not the first time. This is the worst location they always send...“
RadioShack Egypt
“I bought a 3T Seagate Backup Hard disk from a Radio shack. Store in Maadi Cairo Egypt on the 6th of...“
Companies Similar to Radio Shack
Best Buy
“I received a product that was faulty. I contacted customer service via chat. I was offered a tracking...“
Apple
“Apple made my account inactive without notification or justification. I pay Apple to store my data and...“
Micro Center
“I bought an open box laptop from this company. I was careful to confirm that the 90 day warranty would...“
Sharper Image
“I received this item as a gift they refuse to exchange it for me it was brand new in the box with all...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.