Purchased conductive glue for a project. Horrible stuff, would not bond to ANYTHING except skin.
Tried to return it, was told by sales associate that consumables are NOT returnable, despite this not being on the sales receipt return policy. Normally, I NEVER return anything. But in this case the stuff was soo useless and cost too much to throw away. Contacted their customer service number.
Was answered quickly, however I'm told that "someone will get back to me in 72 business hours" Sure, they will get back to me riiight after the 30 day policy and tell me its not returnable after 30 days. What a horrible company it is now. Radio shack used to be a stellar company. Parts for everything you can possibly imagine.
It started going downhill shortly after i quit. They decided to start shafting their core customers and focus on cell phones/smart phones.
Which you can get anywhere cheaper. Its no wonder they pretty much went out of business.
Product or Service Mentioned: Radio Shack Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.