Radio Shack Phone Numbers and Emails

Customer Service:

  • (800) 843-7422

Radio Shack Emails:

Customer Service
General Info

Radio Shack Contact Information

Radio Shack Website:

Radio Shack Online Chat:

Corporate Office Address:

RadioShack Online OPCO, LLC
300 RadioShack Circle
Fort Worth, Texas 76102
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm

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Radio Shack Rating Based on 63 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Website

Rating stats

Rating trend

Summary of Radio Shack Customer Service Calls

208 TOTAL
CALLS
01:13 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Radio Shack Customer Service?

Request for Information Question:

  • “Product inquiry”
  • “I need some help me get FM radio in my Bose radio”
  • “I need to know do you sell laptop memory card to store extra gigabytes on my computer”

Product/ Service Question:

  • “Wanting to buy a basic computer that have internet on it”
  • “Broken headset”
  • “Compline on worker”

Employment Question:

  • “Employment dates”
  • “Payroll history”
  • “Employment record”

Staff Question:

  • “I need to contact customer service”
  • “Customer service”

Shipping and Delivery Question:

  • “Didn't received order”
  • “Stop shipment”
  • “Product not delivered”

Return/ Replace Question:

  • “Replaced rafio”
  • “Return your”
  • “I need to return a pkg. I have no printer to print label.”

Cards Question:

  • “See is you have a needle for a recarder palyer”
  • “I have a gift card”
  • “Need a new card”

Refund Question:

  • “Refund on a new router I bought never used and the radio shack in Osage City said only 14 day return policy they never told me that so I'm out $130.00”

Account Question:

  • “Acct balance im overpaying”

Other Question:

  • “Store not bing open on schedule in Raymondville Texas”
  • “Tech support”
  • A pissed customer

About

Radio Shack Return Policy
To read more: https://www.radioshack.com/pages/rs-com-return-policy
Radio Shack Warranty
To read more: https://www.radioshack.com/pages/extended-warranty-service-contract-contact-information
Radio Shack Terms of Service
To read more: https://www.radioshack.com/pages/terms-and-conditions
Radio Shack Privacy Policy
General Wireless Operations Inc. (d/b/a RadioShack) and its corporate affiliates ("RadioShack", www.radioshack.com Website or Radio Shack's') value Company's relationship with The Client Radio Shack's' customer, and The User's privacy. This RadioShack Website Privacy Notice explains how and why The Company collect, use, protect, and share information about The Client including both Personal Information and Non-Personal information, through websites or applications where this Privacy Notice is posted. Information Website collect directly from The Customer such as The User's billing address. Information from third parties, such as The Customer's Facebook user name if The User of company services "Like" www.radioshack.com on Facebook. Information automatically collected, such as the pages The Client of Radio Shack view on Radio Shack's' website. Please note that The Company may combine information from all of the above sources. If The User do not provide information to Radio Shack The Company may not be able to provide Company's products or services to The User of company services
To read more: https://www.radioshack.com/pages/privacy-policy
Top Radio Shack Services

Customer Care, Repair, Shipping Service

Top Radio Shack Products

Antenna

Radio Shack Pros and Cons

Pros: Proximity to home, Availability, Nice looking store, Website, Online

Cons: Customer service, Customer service response, Need to change the people in this shop, Bad return policy, Return policy

Related Companies

Grupo Gigante, Panda Express, Petco, Office Depot, Shake Shack

Summary

Radio Shack Corporation is a public company. It was founded in 1921 in Boston, Massachusetts. The company specializes in consumer electronics. Radio Shack operates several thousands of stores. The company has stores all over the United States and in Mexico. Radio Shack consumer website can offer store locator, latest sale flyer, how-to instructions and articles, instruction videos, and a lot of information. In addition, Radio Shack stores provide the customers with electronic equipment, such as phones and radio communications appliances, laptops and desktops, video games, photo and video cameras, power and batteries, cables, connectors and many other useful electronics.

Radio Shack reviews and complaints

Radio Shack is ranked 396 out of 2015 in Appliances and Electronics category

Area Served

USA

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