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1.6 Based on 33 reviews
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    • Proximity to home 2
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    • Being lied to 7
    • Customer service 5
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DO NOT BUY ANYTHING AT THIS LOCATION: BEWARE RADIOSHACK 20031 KATY FREEWAY KATY, TEXAS 77450 Ph: (281) 492-2338 You cannot make ANY returns at this location, under ANY circumstances due to the manager/owner's direction. Employee named Christopher Alvarado, should be FIRED for poor customer service and LYING. He told me, when I asked if I could return a crimper tool if it was the wrong item and unused and he said yes. But when I returned,... Read more

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I just appreciate how upper management stepped up and took very good care of me. Thanks from the little guys.

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Went to the RS in Stamford (5 pm / high ridge road) and the clerk there had an attitude. I couldnt get any help from her for like ten minutes. she was knowledgable, though. Seriously, if yr having a bad day dont take it out on the customers! lksjfdghj a;ksjd ;kjfh akjdf askdjf ;askdj ;asdjhfv ;asjdb s;jdv ,jdsbb ;KJDBV ;KDJB ;SSDJDKBV ;SSDJBV ;SDJBVD ;SDDKJBVB ;DKJBBV SBDK SJSVJFKK GF FG FG FG FG FG FG FG FG FG FG FG FG FG GF FG FG FG FG FG FG... Read more

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Walking by your store on 3400 aramingo they play very loud volgur music and employees are blocking the veey small walkway to get to other shops inbtge mini plaza .i needed things in the store but was intimidated by the non professionsl employees .and the non shopping music..i willl never shop at radio shack again.i will tell my friends too .what happen to elevator ,soft shopping music .its real sad what happen to your chains.im 50 yrs old... Read more

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Radio Shack - Bad customer service!
1 of 2

Hi, my name is Amir Cohen. Today at 15:42 I've called your store located on 3500 main st, Buffalo. I asked to know if product 720-1054 (Fast Acting 3AMP fuses) is available on location. The guy on the phone told me there are 2 packages available. I drove directly to pick up the fuses and when arrived your worker told me there are none. I asked to order 2 packages and your worker told me that there is no option to pick it up from store at the... Read more

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I went to three different RadioShack's explain that The one in 528 fifth Avenue in Flatbush Brooklyn would have the products I need. The manager Christian was" operative and try to take my phone without my permission. Uncooperative and willing to physically touch me without my permission is disturbing and unprofessional. Let alone he wouldn't even look for the product I was trying to purchase.

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Very bad company to work for and to buy!!

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On March 30, 2016 I bought the Wi-Fi dongle from a Radio Shack store in Sanitago de Surco, Lima, Peru. 7 days after later it died, the computer reads the card, but it will not send or receive data. In other words it is not working. Now, I took the product back to the store in which I bought it, and they are telling me that for an exchange I have to return it unopened in the original package within 7 days. That is fine if you don't use it, but I... Read more

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Took our family laptop with a bad harddrive into Detroit Lakes Mn Radio shack in November. Dropped it off and asked them to repair the harddrive. Gave my phone nukber and asked them to call upon completion. Waited a week and then called. Was told harddrive is broken and need to replace. So I wait 2 more weeks. Call again was told we have to order the part and would I be willing to pay $80 I said yes. But I make clear do not throw away old hard... Read more

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Ive had a Sprint account for four months now and since they refuse to work with me and explain the fact that Im being overcharged again service has been interrupted four times!! Considering Radio Shack is having to deal with its own demons I would think dealing with Sprints wouldnt be appreciatted!!

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